CARELINK®

Instantly compensate consumers with personalised, home printable coupons

Contact us to find out more

Allow your Consumer Care team to choose the level of compensation with unique, personalised coupons delivered in real-time.

Features:

 

  • Integrates with CRM or standalone solution

  • Customisable design

  • PIN code technology to link coupons with individuals

  • Send coupons via email or Facebook

Benefits:

 

  • Immediately address consumer complaints

  • Reduce negative feedback on social media by timely response

  • All redemptions are traceable to the consumer

  • Save time and money on postage by emailing home-printable coupons

  • No need to stock pile printed compensation vouchers that may become obsolete

How it works - Low value coupons

1

Consumer complains to Consumer Care team

2

Complaint details entered into system

3

Team generates personalised coupon and sends instantly via email

4

Consumer receives instant compensation

How it works - High value coupons

1

Consumer raises serious complaint to Consumer Care team

2

Complaint details entered into system

3

Valassis fulfill with high value secure coupon and letter

4

Consumer receives coupon within two working days

Download our product sheet to find out more